ONE YEAR WARRANTY
Feller Shades offers a warranty for all eyewear products against manufacturer defects in materials and workmanship for a period of one year (365 days) from the date of purchase. Feller Shades reserves the right to determine manufacturing defects, and requires proof of purchase from an authorized Feller Shades retailer to qualify products as warrantable. If a product is deemed defective, we will repair or replace the item at no cost to you.
All claims must be submitted directly via email to firstname.lastname@example.org or through the contact form on our website. A customer service representative will give you instructions for your warranty claim. Please, do not return your Feller Shades product to the store for a warranty claim. Dealers do not provide warranty service on Feller Shades products.
The following forms of Proof of Purchase are acceptable for purchases that were made at one of our authorized retailers:
- Your fellershades.com order number.
- Picture or scan of the physical receipt with a visible date of purchase and retailer name.